Terms and Conditions for KexoolBike.net

Effective Date: December 26, 2024

Welcome to KexoolBike.net! By using our website and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before accessing or using our website, as they govern your use of the site, and any transactions conducted on or through the website.

If you do not agree with any of these terms, you are prohibited from using or accessing our website.

1. Acceptance of Terms

By visiting KexoolBike.net and making purchases from us, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or purchase our products.

These terms may be updated or modified periodically without prior notice. You are responsible for regularly reviewing these Terms and Conditions. Your continued use of our website after any changes have been made constitutes your acceptance of the modified Terms and Conditions.

2. Use of Our Website

2.1 Eligibility

To use our website and make purchases from KexoolBike.net, you must be at least 18 years old and legally capable of entering into a binding contract. If you are under 18, you must have the consent of a parent or legal guardian to use the website.

2.2 Account Registration

You may be required to create an account to make purchases or access certain features on our website. You agree to provide accurate, current, and complete information during the registration process and to update it as needed to ensure it remains accurate. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

2.3 Prohibited Activities

You may not use KexoolBike.net for any illegal or unauthorized purpose. You agree not to engage in any activity that could harm, disable, overburden, or impair our website or interfere with any other party’s use of the site.

Prohibited activities include, but are not limited to:

  • Using the site for fraudulent or unlawful activities.
  • Attempting to gain unauthorized access to the website or its systems.
  • Engaging in spamming, hacking, or distributing malicious software.
  • Posting or transmitting inappropriate or offensive content.

2.4 Intellectual Property

All content on the website, including text, images, logos, graphics, videos, and software, is the property of KexoolBike.net and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, or distribute any content from the website without our prior written consent.

3. Products and Pricing

3.1 Product Information

We strive to provide accurate and up-to-date information regarding the products listed on our website. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, pricing, images, or other content. All product images are for illustrative purposes, and the actual product may differ.

3.2 Pricing

  • Prices are listed in USD (United States Dollars) unless stated otherwise.
  • We reserve the right to modify or update prices at any time, including after an order has been placed, provided that the order has not yet been processed and shipped.
  • Sales tax may be applicable based on your location and will be calculated at checkout.
  • Shipping costs are not included in the price unless specifically stated.

3.3 Product Availability

Product availability is subject to change, and we do not guarantee the availability of any product at any time. If an item you ordered is out of stock, we will notify you and offer you the option of waiting for the item to be restocked or cancelling your order for a full refund.

4. Ordering and Payment

4.1 Order Process

When you place an order, you are offering to purchase products subject to availability and our acceptance of your order. After submitting an order, you will receive an order confirmation email detailing your order. This email does not signify our acceptance of your order but serves as confirmation that we have received it.

We reserve the right to accept or reject any order, or to cancel an order after acceptance, for reasons such as product unavailability, payment issues, or suspected fraud. If we cancel your order, you will receive a refund for the full amount of the purchase.

4.2 Payment Methods

We accept a variety of payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay and other digital payment systems (if applicable)

You will be charged for your order as soon as it is processed.

4.3 Fraud Prevention

To protect both you and us from fraud, we may perform a fraud detection process for certain transactions. We reserve the right to request further information or documentation to verify your payment details. If we suspect fraudulent activity, we may cancel your order and notify the appropriate authorities.

5. Shipping and Delivery

5.1 Shipping Methods and Costs

We offer multiple shipping options based on your location and the size of your order. Shipping costs are calculated at checkout and may vary depending on the shipping method selected and the destination.

  • Domestic Shipping (USA): We offer standard and expedited shipping within the United States.
  • International Shipping: We ship to select countries outside of the USA. International shipping rates, taxes, and duties will be calculated during checkout.

Please Note: Shipping times may vary depending on your location, and we are not responsible for delays caused by external factors such as weather or shipping carrier delays.

5.2 Shipping Times

While we aim to ship orders as quickly as possible, shipping times are estimates and not guaranteed. Delivery times depend on the shipping method selected and your location. Standard shipping typically takes 3-7 business days for domestic orders, and international orders may take longer.

5.3 Order Tracking

Once your order is shipped, you will receive a tracking number to monitor your package’s progress. You can track your order on the shipping carrier’s website.

6. Returns and Refunds

6.1 Return Policy

We offer a 30-day return policy for most items purchased from KexoolBike.net, starting from the date you receive your order. To qualify for a return, products must be unused, unopened, and in original packaging. Please refer to our full Refund and Return Policy for detailed instructions on how to initiate a return.

6.2 Refunds

Refunds will be processed to the original payment method used for the purchase. We will process your refund once the returned item is inspected and verified to meet the return criteria. Please note that shipping fees are non-refundable unless we made an error in fulfilling your order.

6.3 Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately with the following:

  • Order number
  • Photos of the damaged product
  • Description of the issue

We will arrange for a replacement or refund based on the situation.

7. Limitation of Liability

KexoolBike.net is not liable for any direct, indirect, incidental, special, or consequential damages that arise from the use of our products or services. This includes, but is not limited to, any loss of profits, business, or data, or any other loss or damage that may result from the use of the website, products, or third-party services.

Our liability is limited to the amount you paid for the products purchased from our website.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal data when you visit our website and make purchases.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of West Virginia and the United States. Any disputes that arise in connection with these terms will be subject to the jurisdiction of the courts in West Virginia.

10. Contact Information

If you have any questions about these Terms and Conditions or if you need further assistance, please contact us using the following details:

  • Email: info@kexoolbike.net
  • Phone: (304) 756-3523
  • Address: 30 Cobblestone Ln, Alum Creek, West Virginia